Privacy policy

Last updated: April 3, 2026

Velmiora operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Velmiora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.

We may collect or process the following categories of personal information:

  • Contact details: name, billing address, shipping address, phone number, email address
  • Financial information: payment details such as credit/debit card information and transaction details
  • Account information: username, password, preferences, and settings
  • Transaction information: items viewed, added to cart, purchased, returned, or exchanged
  • Communications: messages you send to us, including customer support inquiries
  • Device information: IP address, browser type, device identifiers
  • Usage information: interactions with our website and services

Personal Information Sources

We may collect personal information from:

  • Directly from you: when you create an account, make a purchase, or contact us
  • Automatically: through cookies and similar technologies when you use our Services
  • Service providers: third parties who process information on our behalf
  • Partners or third parties: where permitted by law

How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our Services: process orders, payments, shipping, returns, and account management
  • Personalize your experience: recommend products and improve functionality
  • Marketing and advertising: send promotional messages and display relevant ads
  • Security and fraud prevention: protect our platform and users
  • Customer support: respond to inquiries and provide assistance
  • Legal compliance: comply with applicable laws and enforce policies

How We Disclose Personal Information

We may share your personal information with:

  • Shopify and service providers: for payment processing, hosting, analytics, shipping, and customer support
  • Marketing partners: for advertising and promotional purposes
  • Affiliates: within our business structure
  • Legal authorities: when required by law or to protect rights and safety

Relationship with Shopify

Our store is hosted by Shopify. Shopify may collect and process your personal information to provide and improve the Services. Your information may be transferred internationally and handled according to Shopify’s privacy practices.

For more information, please visit Shopify’s Privacy Policy.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. Please review their policies before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Opt-out of targeted advertising

You may also:

  • Unsubscribe from marketing emails at any time
  • Request limitation or objection to data processing (where applicable)
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we use appropriate safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Velmiora
Email: EricaElliott1613@hotmail.com